AI Rockstars: How Leading Brands Leverage Agentic AI to Get Results

Discover how pioneering brands are harnessing agentic AI to get results that accelerate CX. Industry leaders share their real-world journeys of implementing AI-driven strategies that don’t just react to customer needs — they anticipate, adapt, and act autonomously to deliver personalized experiences at scale. Hear firsthand how these experience makers are moving beyond traditional automation to deploy intelligent agents that make decisions, optimize journeys in real time, and drive measurable business outcomes. From reducing friction in complex customer workflows to scaling personalization across millions of touchpoints, these innovators reveal the tips, tricks, and strategies that are reshaping what’s possible in the age of AI.

Key takeaways:

• Hear from AI leaders across three companies with unique business problems
• Learn how these industry leaders approached their use cases with innovative solutions leveraging agentic AI
• Gain insight on how to navigate technical and organizational challenges to find success and drive measurable outcomes

Technical Level: General Audience

Track: Orchestrating Experiences with AI Agents

Content Category: Case/Use Study

Audience : Executive, Marketer, IT , AI Strategy/Technology , Industry Analyst