Beyond Personalization: Creating Intent-Based Experiences at Scale

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Speakers

  • Jamie Brighton

    Jamie Brighton

    Director of Product Marketing, EMEA, Adobe

  • Lam Dang

    Lam Dang

    Leader, Marketing Technology at Kroger, Kroger

  • Fran McCoy

    Fran McCoy

    Head of Digital Communications, Kroger

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About the Session

Time is the one thing we can’t get more of. People want answers to their questions and needs as quickly as possible. Gen AI is helping to collapse the time between question and answer but also fueling demand for organizations to know their audience more intimately than ever. Learn how to deliver intent-based experiences to meet your customers’ needs for personalized and relevant experiences, and grow customer engagement and loyalty.

Key takeaways:

  • Explore how Adobe Experience Manager, and its integrations with Adobe Experience Cloud, are helping customers solve their personalization challenges
  • Learn how Kroeger is transforming technology investments to deliver truly personalized experiences
  • Learn the steps you can take and the tools available to you to get started on your journey to intent-based experiences for your customers

Technical Level: General Audience

Track: Content Management

Presentation Style: Thought Leadership

Audience: IT Executive, Marketing Executive, Web Marketer, Marketing Practitioner, Content Manager, IT Professional, Marketing Technologist, Omnichannel Architect

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