AI-Driven Excellence: How AI Assistant Transforms Customer Experience and Team Efficiency

ON DEMAND

Closed captions in English coming soon.

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About the Session

Gen AI and AI are fast transforming customer engagement and streamlining operations. Learn about how Adobe’s AI-enabled innovations, like AI Assistant, predictive analytics, and automation, are revolutionizing customer interactions with real-time support and insights. Get case studies on successful AI integrations that boost productivity, foster collaboration, and help teams work smarter, ultimately driving next-level growth and productivity. 

Key takeaways:

  • Explore the newest innovations and use cases of Adobe gen AI and AI features that streamline workflows and reveal actionable insights
  • Learn how AAA Northeast is using AI Assistant in Adobe Experience Platform to streamline processes -- from exploring audience enhancements, leveraging usability queries, and inquiring on operational insights -- to drive internal efficiency and productivity for deeper personalization and faster speed-to-market

Industry: Automotive, Consumer Goods, Financial Services , Healthcare and Life Sciences, Retail, Travel, Hospitality, and Dining

Technical Level: General Audience

Track: Analytics , Customer Data Management, Customer Journey Management , Unified Customer Experience, Customer Acquisition, Generative AI

Presentation Style: Value Realization

Audience: Campaign Manager, Digital Analyst, Digital Marketer, IT Executive, Marketing Executive, Data Scientist, Web Marketer, Product Manager, Marketing Practitioner, Marketing Analyst, Marketing Operations , Business Decision Maker, Content Manager, Data Practitioner, Email Manager, IT Professional, Marketing Technologist, Omnichannel Architect

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